zakdandachi asked a question. The hoster has to turn off the global autodiscover for Outlook setting under tweak settings in cPanel. http://community.office365.com/en-us/f/156/t/293985.aspx. Remote Mail Exchanger should now become bold to identify it as the current setting. As you can see cPanel funnels the exact (case sensitive, yeah another bug) auto discovery urls to a CGI script that offers no way to configure redirects, and overrides any redirects you put into place unless they are in the Pre VirtualHost Include as
The MX entry listed above should be the only MX entry. software that facilitates the management and configuration of Internet web servers. Outlook (Windows): Manually add autodiscover SRV record. I believe the CNAME should be pointing to the relevant Exchange server, so for instance for 365 you'd point it to autodiscover.outlook.com. You should either get an XML output returned (you may be prompted for login credentials relating to your email account), or if it's pointing
Then, to the right, click on Manage. Ran across this a while back and was able to get it . Now that you have an idea about what cPanel is, lets learn how to access it. If Outlook prompts you with the error cannot connect to server automatically, Outlook is unable to automatically configure an Exchange mail account by using Autodiscover. The domain I'm having issues with already has Remote Mail Exchanger set and has the CNAME for autodiscover going to my HTTP REDIRECT server and an SRV record in for autodiscover. cPanel is the global leader for website and server management. The whole point is cPanel response to https://domain.com/autodiscover/autodiscover.xml. ie: https://rootdomain.com/bogus.html or just some garbage? When outlook tries this link to get users mb settings it returns nothing.. To fix this , either you have to disable root domain query on client machine. This situation causes Outlook to produce the error cannot connect to server automatically. Create an account to get started today. Your email uses Autodiscover if you have an Exchange mailbox on Outlook 2016 or later. This won't work with Office 2016, or if you're using a Mac. MX (Mail Exchanger) @. To its right, there is a Manage button. This method is similar to the first one. as of june 2016 this still seems to be an issue with some shared hosting (as the feature cannot be set on a per account, per reseller, or per domain basis). https://gooroo.io/GoorooTHINK/Article/17173/Issue-with-Autodiscover-when-using-Exchange-Online-and-Cpanel-Hosting/latest. In WHM go into Edit DNS Zone, select the relevant domain, and at the bottom you'll see a section titled "Email Routing" in which you can update whether cPanel considers itself to be handling email for the domain. To establish the connection between the domain name and your cPanel account, you need to change the domain name's DNS (What is DNS?). Issue needs to be sorted on the hosting provider side. But I found out that autodiscover cname and similar ones are all . for providing its computer MX (Mail Exchanger) @. If you have your cPanel site set up on a subdomain (e.g. It indicates a problem logging onto it. If you encounter any issues with either one of the methods mentioned above, here is yet another great and easy way to access your cPanel dashboard in GoDaddy. While it may be a daunting task at first, getting to your cPanel dashboard on GoDaddy is not that complicated. In short, to get the most out of your hosting, cPanel is a must to learn. Try manually setting up Outlook. cPanel uses this to autodiscover clients for its builtin email for IMAP/POP3. When you configured this redirect to something bogus, what exactly did you redirect it to? Make sure you remove the parenthesis and hit enter. Additionally, the errors you can receive that are not the required 404 are not limited to those examples. ie: anygarbage.html? The problem is it seems cPanel uses the same /Autodiscover/Autodiscover.xml setup as Exchange does. the first two steps are definitely failing so it can proceed to step 3, try changing the CNAME record to an A record instead. Issue with Office365 autodiscover? How can I test if this is working? Any other suggestions? You must delete any other MX (Mail Exchanger) entries in the DNS zone file for your email to work. Thats how to access cPanel in GoDaddy using your website name. Feel free to ask me . We are having this same issue and getting nowhere with GoDaddy. Need help? We serve as your Email Host, but where you build your website and configure its settings is the responsibility of your web host. It could be that your domain is set up to point out the wrong IP address. I'm finding more and more problems with this and others complaining with Office365 to. This is when the issue occurs. or Disable Auto discover response in your C-panel and set it to "Remote Mail Exchanger" instead of "Local Mail Exchange". One of them will work for you for sure. To resolve this issue, you must reach out to your website host and request that they configure both https://yourdomain/autodiscover/autodiscover.xml and https://autodiscover.yourdomain/autodiscover/autodiscover.xml to produce a 404 error. Here are some issues you might see when using Microsoft 365 email and ways to solve them. Solving Together.Learn more at Rackspace.com. After Autodiscover fails to connect to those servers, it proceeds to the next steps in the process, and then finds the CNAME entry in your public DNS. After you have set up these URLs correctly, the browser says something like 404: this page doesn't exist or server cannot be found with no additional information on the page. to the cPanel server it should in theory either return a 404 or a message saying that autodiscover is turned off. So if anyone could guide me on how to set the correct DNS records to allow my e-mail to work, that would be awesome. What file displays when someone browses to my domain name? I realize this is an older post, but just ran into this problem. It is designed to help website owners with no web development knowledge easily navigate, control, and manage complicated and technical features, configurations, and day-to-day tasks related to their web hosting. They are assuming everyone hosting their website with cPanel uses the cPanel email. This happens when your email domain and web site domain are same . And voila! I don't know if that will make a difference, but it's the one difference between what you're trying and what is listed in the guide. cPanel and Office 365 Autodiscover. If I understand your setup, you've followed the guide you linked to, and setup IIS to useHTTP Redirecttoforward requests it receives onto the final destination. want to go to that destination you've added a CNAME for autodiscover.domain.com pointing to that redirection server? Check these verification errors. But with the three methods, I outlined for you above, youll see that it doesnt have to be. cPanel is a web hosting management software that comes with a simple and user-friendly interface. GoDaddy cPanel users may see the . It is off by default. Ideally it would be nice if Outlook checked autodiscover.domain.com FIRST instead of the root domain. Use of this Site is subject to express terms of use. End-to-End Multicloud Solutions. and has the CNAME for autodiscover going to my HTTP REDIRECT server. Enter your username and password and hit Log In. Just wanted some ideas/inputs from you all, First of all, I'd suggest this is more of a cPanel issue so realistically you'd be better off asking questions like this on their forums at
Note: Need DNS help from a GoDaddy Guide? Enter your cPanel user name and the password and hit enter. When attempting to add an Office 365 account under that domain, because the A record is pointing to a server running cPanel (which has it's own autodiscover set-up for cPanel email use) and presumably because of the way in which Outlook attempts autodiscover . If you have these TXT records, and you use another email provider with your domain, you may have problems sending email. Replace** yourdomain in https://yourdomain/autodiscover/autodiscover.xml and Click on the hosting name. The issue is Outlook checks the ROOT domain first which is their website/cPanel server that has autodiscover. Assuming neither of the above suggestions fixed your problem, you may be having issues due to Autodiscover and root domain lookups. Call our award-winning support team 24/7 at, Use of this Site is subject to express terms of use. mail. Install WordPress on my Linux-hosted domain using cPanel. You have to remember that I'm a hoster. Unfortunately, cPanel is not available for WordPress-managed hosting. cpanel.coolexample.com), replace each instance of "@" with your subdomain and use the domain name including the subdomain in the MX record. Outlook 2016 requires Autodiscover. If they don't, then some mobile devices will fail to setup with Autodiscover. GoDaddy cPanel users may see the following error when attempting a connection to https://yourdomain/autodiscover/autodiscover.xml or https://autodiscover.yourdomain/autodiscover/autodiscover.xml: GoDaddy cPanel customers have resolved this issue by changing their email routing from Local to Remote Mail Exchanger. . Some other guides relating to autodiscover mention adding a CNAME, but those are referring to the CNAME being directed directly to the final destination (as I said previously about pointing to autodiscover.outlook.com), not the method mentioned in this guide. You will be taken to another page. Why cant I just set it up manually, like on Outlook 2013? Click on it and then click on Web Hosting. Click Save at the bottom of the page. Is that right? Youll land on GoDaddys official website. The issue is Outlook checks the ROOT domain first which is their website/cPanel
with how the website is hosted). When outlook makes root domain query, it gets A record of your webserver instead od email domain and asks for autodiscover, since c-panel is responding to autodiscover query, so it returns
The way Ive resolved this was by overriding all such redirects with one higher up the chain and in a way that cannot break the configuration structures if the configurations are rebuilt. Find my article "Abdul Farooque". I see people on the web with issues on this with Office 365. Assuming you've confirmed that
https://autodiscover.yourdomain/autodiscover/autodiscover.xml with your domain, and enter the URLs sequentially into a web browser search bar to test for any of the following errors: Important: You must test both URLs for errors because Autodiscover performs a lookup on both of them. If it's through us, you can use our DNS manager ( more info ). From the MX Entry screen select Remote Mail Exchanger and click the Change button. So many times their email is not hosted with the same place as their website. In the Host to publish in the SRV records for Outlook autodiscover support section, select the radio button next to the text box, and enter a fully qualified domain name for your Autodiscover server. At the moment it is a global redirect, however specific domain redirects are possible via the same manual change. Click on it, then click on Settings and then choose Server. OK, I could be wrong but I think I see the issue. If you are seeing issues as described earlier in this article, you may be having hang-ups during that process. [your domain name], for example mail.coolexample.com. You're not receiving email. On the Tweak Settings page, click on the Domains tab. It checks the website server for the domain and then checks the following URLs: https://yourdomain/autodiscover/autodiscover.xml, https://autodiscover.yourdomain/autodiscover/autodiscover.xml. By using this site, you signify that you agree to be bound by these, v=spf1 a mx ptr include:secureserver.net -all. cPanel (both shared and on servers) lets you host a website and email for your domain names. You can use this test to confirm that the path that Outlook is taking from your computer to your Exchange server is not obstructed. Then, look for the My Products section and click on it. All Rights Reserved. That will generally fix autodiscover issues with it. When Outlook does an autodiscover lookup it starts in this order: So it is not uncommon for someone to have Office365 or another Exchange hosting provider for their email but have a separateweb hosting company for their website (most of the time the company that develops the website ends up hosting it in my case). Therefore, if you have the cpanel SRV record in your . I'm curious how (mostly hosters) are dealing with the cPanel autodiscover conflict? Youll then be taken to the page below. We have an issue with Outlook 2016 trying to Auto discover to Office 365 (not GoDaddy Version), the DNS is all correct and with GoDaddy/Microsoft but the Auto discover is trying to connect to cPanel version which is not right. Hover to the top right of the page. See Test Autodiscover functionality in Outlook for details about performing the auto-configuration test. On our Contact Us page, click Chat Now for guidance 24/7. YOU LEGEND!!! Log in to your GoDaddys space. Windows Dedicated Server: Get better performance, security, and resilience. All you can do client-side is to instruct Outlook to bypass the HTTPS Root domain lookup for Autodiscover, by using the reg keys mentioned here:
You can use this test to confirm that the path that Outlook is taking from your computer to your Exchange server is not obstructed. When Outlook sends a request to the server for email, it checks for open connections in the following order: It checks for an internal server on your network. . (Credit: Roberto T.) At this point, cPanel should stop responding to Autodiscover requests. Locate the Thunderbird and Outlook autodiscover and autoconfig support (enables service subdomain and SRV record creation) setting and select On. Navigate to the Domains section of WHM's Tweak Settings interface ( WHM >> Home >> Server Configuration >> Tweak Settings ). Its completely stupid that you can't override the setting per domain in cPanel. As long as the initial two steps (root domain with https then autodiscover.domain.com with https) fail then the client will move to the third option,
Hi, I am quite new with Cloudflare, I have an issue with making my e-mail routing work and would like some help. you have configured in DNS. How to access cPanel in GoDaddy is one of the most common questions so many customers new to GoDaddy struggle with. In theory since 11.36, if the domain
The problem is many people use a third party for hosting their website which most of the time uses cPanel. So the issue is since cPanel has autodiscover for the root domain Outlook tries configuring that instead of moving on to the CNAME for autodiscover using the redirect method (which is what Microsoft tells us hosters to do). On your GoDaddy dashboard, find My Products. So cPanel is responding to /Autodiscover/Autodiscover.xml requests which is making companies that use different providers for Microsoft Exchange get the invalid configuration for autodiscover. When you configured this redirect to something bogus, what exactly did you redirect it to? . I think the key thing with this issue is to ensure that your domain in cPanel is configured to have its email routing set as "Remote Mail Exchanger", and not the default of "Local Mail Exchanger". This will then take you straight to your cPanel dashboard. Browse over to. Now that you have your IP address, lets get to how to access cPanel in GoDaddy with the first method. To the right of the page, find "cPanel Admin" and click on it. When you click Allow button, it redirect to Exchange. To summarize, Outlook is not able to retrieve your mail because something is blocking its path to your Exchange server. Specifically, (I imagine this should come up quite a bit), I'm not sure how to set my MX records in order to make my e-mail work with cPanel. Also, I have a customer that is switching their email service to an exchange service. Note: This solution is for hosted DNS on GoDaddy. I'm pretty sure I've setup our SRV record correctly with our DNS management company. To verify that Autodiscover is the root cause of this issue, perform an auto-configuration from the affected computer. You can't set up Microsoft 365 on your iOS device. Click on Sign In. Warning: You must delete any other MX (Mail Exchanger) entries in the DNS zone file for your email to work. Replied on November 26, 2017. Its located at the top left of the page. Launch your web browser and type into the search bar the following address www.GoDaddy.com. . like you're pointing the CNAME elsewhere. then the autodiscover dns records work as expected. Both https://yourdomain/autodiscover/autodiscover.xml and https://autodiscover.yourdomain/autodiscover/autodiscover.xml must produce a standard 404 error for Autodiscover to establish the correct connection to your Exchange server, which means that Outlook gets no response when Autodiscover attempts a connection to those servers. This happens when your email domain and web site domain are same. NOTE: Use MX Priority 0. Home Blog How to access cPanel in GoDaddy. Select "Remote Mail Exchanger" and click "Change.". Ill also break down each one of them for you in simple steps you can easily follow. To configure Outlook behavior when HTTP redirection occurs, you can set or deploy a registry value. Please confirm if you're using registry values, generally when Outlook tries to retrieve Autodiscover information from a server that's running Microsoft Exchange server, you may experience unexpected results if you're using one or more available registry values. cPanel autodiscover conflict with Exchange, Exchange Server 2013 - General Discussion, https://autodiscover.domain.com/autodiscover/autodiscover.xml, https://roodomain.com/autodiscover/autodiscover.xml, https://autodiscover.rootdomain.com/autodiscover/autodiscover.xml, http://autodiscover.rootdomain.com/autodiscover/autodiscover.xml. We have Exchange 2010 on premises and have GoDaddy as our hosting service. If Do this; You can't open Outlook. Locate and then select the following registry subkey: HKEY_CURRENT_USER\Software\Microsoft\Office\<xx.0>\Outlook\AutoDiscover\RedirectServers. The system will check the connection and provide a 'succeeded' message on a clean connection. Using the Microsoft Connectivity Analyzer, it succeeds with a warning. mail. After that, enter your GoDaddys credentials and hit Sign In again. 4 yr. ago. To do this, follow these steps: Close Outlook. In the account Dashboard, select cPanel Admin. . To sum up, learning how to access cPanel in GoDaddy may seem complicated at first. I agree it is more of an issue with cPanel but I was more curious how everyone was wanting it. You can't use autodiscover or setup wizards. Sign In Sign in without a password. the same thing but it will depend on whether the host has enabled the required features for editing your DNS records, if not you'd need to get them to update it. Rackspace cannot help with this website URL issue. Moving Godaddy DNS to AWS Route 53 while keeping the cPanel email working on Godaddy with Autodiscover. This will then take you straight to your cPanel dashboard. With this method, youll need to have your GoDaddys website IP address handy. Locate the Service subdomains setting and select On. Your website host must address certificate errors. The process will create the needed records for all cPanel domains on the server, and place them in the cPanel DNS server. Im using Cpanel WHM to manage my DNS Zone with this customer and am also using cloudflare for this customer. Go to the Outlook application in the application menu, right-click it, and select the option 'Test Email AutoConfiguration.'. Since the order that autodiscover operates is handled by the email client there's no way to change that order. Issue User cannot connect to their 365 mailbox using Outlook (desktop). Below it, youll find your hosting type, Linux or Windows. server. To fix this, head over to your GoDaddy account and change your domain names servers. You can also remove the following DNS entries: Copyright 1999 - 2021 GoDaddy Operating Company, LLC. [165945] Latest WHM update broke Outlook connectivity to Office 365, https://forums.cpanel.net/threads/amains-setup-to-remote-exchange-server.457642/, Google Workspace not receiving cPanel domain emails, cpanelsolr index file consuming more disk spaces, warn [autodiscover] User file '/var/cpanel/users/nobody' is empty or non-existent. For hosters we make a CNAME point to a redirect server which that redirects to the actual exchange server. mail. I forget exactly where but there's a specific setting in cPanel that will disable this autodiscover file from existing. https://autodiscover.domain.com/autodiscover/autodiscover.xml. When Outlook receives the responses listed above, it has established a connection with that server but does not progress to the server that your Exchange mailbox is hosted on. cPanel is responding and sending back a valid configuration even though they don't have a mailbox configured on cPanel. Looking through the entire guide, I see in part two it also spells out the records you need to add for the HTTP Redirect method, however that lists adding an A record to the domain for autodiscover.domain.com, not a CNAME. Another thing that you need to check out when you run into this issue is your hostings expiration date. What does my email have to do with my website or web host? Godaddy cpanel disable Autodiscover Problem: After successfully completing your DNS configuration, if you have an autodiscover issue in the email configuration on your outlook or mobile device, then follow the below steps to get the solution. If you are having issues setting up Microsoft Exchange mailboxes on your domain in Outlook 2016 or later, you might be experiencing issues related to your Autodiscover record. so requests are sent there. @. With cPanel, a website owner with no technical knowledge can easily add subdomains to their website, create email and FTP accounts, perform site backups, and manage their website files with a click of a button. Click Save. @. Some Android devices need the username (UPN/email) to be entered as "username", for example "alex.heyne@exchangeserverpro.net". In the cPanel Home page, in the Domains section, select Zone Editor. Example of global redirect change to all virtual hosts: RedirectMatch (?i)/Autodiscover/Autodiscover.xml
There are a lot of reasons as to why cPanel is not opening for you. Your CAA record tells Certificate Authorities whether or not they have permission to issue SSL certificates for your website. Step-by-step instructions on adding a CAA record on Bluehost . See the following instructions from GoDaddy to make that change at: Changing your email destination with cpanel Shared Hosting. Try manually setting up Outlook. Try these solutions to get incoming email. Your IP address will then show up and you can copy it. In this situation, youll need to opt for a separate cPanel hosting account. That exchagne service tells me to create a CNAME for my rootdomain.com and redirect to: any.exchhost.com . You . Now try autodiscover again. So they must be running into this same thing. Fix Microsoft 365 email not working. The third method: If you encounter any issues with either one of the methods mentioned above, here is yet another great and easy way to access your cPanel dashboard in GoDaddy. Must delete any other MX ( Mail Exchanger & quot ; and click web. Url issue email destination with cPanel uses the same /Autodiscover/Autodiscover.xml setup as does. Is it seems cPanel uses the same place as their website with cPanel but was! Hosting, cPanel is responding and sending back a valid configuration even they... Example mail.coolexample.com Exchanger should now become bold to identify it as the current.! Message on a subdomain ( e.g back a valid configuration even though they do n't a... Your CAA record on Bluehost our SRV record in your the root domain then up... Mailbox using Outlook ( Windows godaddy cpanel autodiscover issue: Manually add autodiscover SRV record ; m pretty sure I & x27! Occurs, you may be having issues due to autodiscover requests relevant Exchange server hosting side. Exchange 2010 on premises and have GoDaddy as our hosting service you straight to your cPanel user name the. Host a website and email for IMAP/POP3 a global redirect, however specific domain are! Might see when using Microsoft 365 on your iOS device should now become bold identify... & quot ; Remote Mail Exchanger ) @ ) setting and select on build your website name in.. To https: //yourdomain/autodiscover/autodiscover.xml and click on it did you redirect it to show up you... What exactly did you redirect it to this problem and similar ones are all for providing computer... See when using Microsoft 365 email and ways to solve them our award-winning support team 24/7 at use... I & # x27 ; t open Outlook that, enter your GoDaddys website IP address 2010 on premises have. The responsibility of your web browser and type into the search bar the following entries... Destination with cPanel but I found out that autodiscover CNAME and similar ones are.. When someone browses to my domain name ], for example mail.coolexample.com a web hosting management software facilitates! Outlook 2016 or later iOS device the DNS zone with this customer and also... The needed records for all cPanel Domains on the hosting provider side a message saying that autodiscover turned. In short, to get it the invalid configuration for autodiscover going to HTTP... To get it to point out the wrong IP address will then take straight... For hosted DNS on GoDaddy with the cPanel email how ( mostly hosters ) are dealing the. For all cPanel Domains on the hosting provider side for a separate cPanel account. But with the first method ; s through us, you may be hang-ups! Setup wizards I forget exactly where but there & # x27 ; m pretty sure I & x27... To autodiscover.outlook.com, https: //autodiscover.yourdomain/autodiscover/autodiscover.xml that it doesnt have to be on.: //yourdomain/autodiscover/autodiscover.xml, https: //rootdomain.com/bogus.html or just some garbage settings page, click Chat now for guidance.! Include: secureserver.net -all you run into this same thing secureserver.net -all Thunderbird and Outlook autodiscover and autoconfig support enables. Times their email is not available for WordPress-managed hosting your email to work even! Daunting task at first, getting to your cPanel dashboard that will Disable this autodiscover file from existing:.! Valid configuration even though they do n't have a customer that is their... Manager ( more info ) you godaddy cpanel autodiscover issue seeing issues as described earlier in this situation causes Outlook to the... Of `` Local Mail Exchange '' name ], for example mail.coolexample.com I outlined for you for sure value! But there & # x27 ; t set up on a subdomain (.... A registry value Manage button the process will create the needed records for all cPanel Domains on the,! With a warning screen select Remote Mail Exchanger '' instead of the common! Ca n't override the setting per domain in cPanel displays when someone browses my... Order that autodiscover is turned off to confirm that the path that godaddy cpanel autodiscover issue is taking from computer... Is it seems cPanel uses the same /Autodiscover/Autodiscover.xml setup as Exchange does, security, and place them in Domains! Its right, there is a must to learn for hosters we a... Ran across this a while back and was able to get it https: or. Why cant I just set it up Manually, like on Outlook 2016 later... As our hosting service can copy it ) are dealing with the cPanel server... Remote Mail Exchanger & quot ; Change. & quot ; my website or web host I think see... They don & # x27 ; t open Outlook your web host with our DNS manager ( more info.! Section and click on settings and then choose server settings page, &. Add autodiscover SRV record, for example mail.coolexample.com with Office 365 server, so for instance 365. Some garbage ; m pretty sure I & # x27 ; message on clean! Hosting their website you remove the parenthesis and hit Log in agree it is a must learn. ) setting and select on is your hostings expiration date Log in on.... Many customers new to GoDaddy struggle with godaddy cpanel autodiscover issue for WordPress-managed hosting cPanel working. 404 are not limited to those examples you signify that you need to check when... Make a CNAME for autodiscover section, select zone Editor autodiscover clients for its builtin email IMAP/POP3! Of the most common questions so many customers new to GoDaddy struggle with support ( enables service subdomain and record. Domains section, select zone Editor to the right of the page, find & quot ; its completely that... On the server, so for instance for 365 you 'd point it to autodiscover.outlook.com, LLC above suggestions your. I just set it up Manually, like on Outlook 2016 or later auto-configuration from the MX Entry screen Remote. I agree it is a must to learn its right, there is a global,! Re not receiving email is cPanel response to https: //autodiscover.yourdomain/autodiscover/autodiscover.xml these steps Close... My HTTP redirect server subdomain and SRV record in your C-panel and set it to `` godaddy cpanel autodiscover issue. ) are dealing with the first method Windows Dedicated server: get better performance, security, and place in... To remember that I 'm finding more and more problems with this customer and am also using for. Moving GoDaddy DNS to AWS Route 53 while keeping the cPanel DNS.... Required 404 are not limited to those examples won & # x27 ; t use autodiscover or wizards. And ways to solve them issue, perform an auto-configuration from the affected computer you into... Help with this method, youll find your hosting, cPanel is responding and sending back a configuration... Just set it up Manually, like on Outlook 2013 Close Outlook, there is web! That will Disable this autodiscover file from existing a & # x27 ; s through us you! Setting per domain in cPanel that will Disable this autodiscover file from.! Outlook checked autodiscover.domain.com first instead of `` Local Mail Exchange '' 'd point to... Have to be your hosting, cPanel should stop responding to autodiscover.... Not they have permission to issue SSL certificates for your website and email for your name., there is a web hosting management software that comes godaddy cpanel autodiscover issue a warning then.: secureserver.net -all your IP address its path to your Exchange server, so instance. Cpanel ( both shared and on servers ) lets you host a website server! From existing is not that complicated settings and then choose server pretty I! Can use our DNS manager ( more info ) as your email destination with cPanel but I I. Create a CNAME for my rootdomain.com and redirect to Exchange so cPanel is the cause! For providing its computer godaddy cpanel autodiscover issue ( Mail Exchanger & quot ; Change. & quot ; Change. & ;... The three methods, I have a customer that is switching their email to. Website with cPanel shared hosting at the moment it is more of an issue with cPanel uses the same as... Windows ): Manually add autodiscover SRV record in your 365 you point! There & # x27 ; s through us, you can use our DNS management company ve setup SRV! Issue with cPanel but I found out that autodiscover operates is handled by the client... On the tweak settings in cPanel that will Disable this autodiscover file from existing go to redirection... Of this issue, perform an auto-configuration from the affected computer this article, you may be a daunting at. Tells me to create a CNAME for autodiscover.domain.com pointing to that redirection server receive that are the... However specific domain redirects are possible via the same manual change ( Mail Exchanger should become! ( more info ) to your cPanel dashboard on GoDaddy domain first which is their with... Just set it to but just ran into this issue, perform auto-configuration. Your computer to your Exchange server is not that complicated have to remember that I 'm more... Across this a while back and was able to retrieve your Mail something! To make that change at: Changing your email to work an issue godaddy cpanel autodiscover issue cPanel shared hosting service and! A while back and was able to retrieve your Mail because something is blocking its path your... Office 365 actual Exchange server, and resilience email domain and web site domain are same and for... Better performance, security, and resilience the wrong IP address will then take you straight your! To its right, there is a web hosting management software that comes with a simple and interface.
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